A place where
you can advance

Others & Yourself

Role:

Banquet Supervisor

Location:

The Wellstead of Rogers & Diamondcrest
20600 South Diamond Lake Road
Rogers, MN  55374

Job Attributes:

Expand+
  • Job ID

    1234288

  • Req ID

    130977BR

  • Job Category

    Recreational Activities

  • Career Area

    Community Careers

  • Job Type

    Part-Time

  • Work Shift

    Evening

  • Job Location

    20600 South Diamond Lake Road
    Rogers, MN  55374

Work With Purpose

At Five Star Senior Living, our people are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life. In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities for personal and professional growth, within a supportive culture centered around advancing their lives, as well.

The Opportunity

Five Star Senior Living is actively seeking a Banquet Supervisor. As the Banquet Supervisor you will set, maintain, clean, and refresh all meeting and special event spaces within the Community. The supervisor will also oversee the set-up, closing and operations team. A Banquet Supervisor is interactive, approachable, and someone who brings a higher level of hospitality to the team.

What You’ll Do

Planning And Coordinating

  • Approach all encounter guests and colleagues in a friendly, service-oriented manner
  • Remains alert of complaints and or unsatisfied community members and respond appropriately to ensure satisfaction.
  • Coordinate with other departments to arrange for the delivery of requested services.
  • Clearly project the visions of the department and measures progress
  • Review scheduling and labor needs to meet the guests needs as well as maximize efficiency
  • Work with the Executive Chef to ensure appropriate inventories are stocked including food and beverage and non-food and beverage items used for Food and Beverage events.
  • Work with the Event/Sales Manager(s) to ensure quality and accuracy of set-ups within all catering rooms.
  • Become familiar with the computer systems and technology currently in use in the various food and beverage areas, and administration as it relates to food and beverage, from both a hardware and software perspective.

Execute

  • Attend weekly food and beverage meeting to continuously evaluate strategies and ideas for enhancement to benefit the guest experience.
  • Maintain constant contact with kitchen staff to ensure complete effective communication between food production and food service
  • Ensure all functions are set and staff is prepared and organized before required time on BEO
  • Inspect table place settings, including table linen, china, glass, silverware and condiments for correct placement and ensure that each element is clean, undamaged and attractive.
  • Ensure proper setting of buffet tables and other food service tables.
  • Supervise clearing and post function cleanup and garbage removal.
  • Maintain clean and orderly back areas, pre-function areas and storage areas
  • Assist with staff training programs.
  • Conduct regular staff meetings to build rapport and ensures colleagues are well informed.

What You’ll Bring

Experience & Education

  • Associate degree or equivalent from two-year College or technical school; one year to two years related experience and/or training; or equivalent combination of education and experience.
  • Recognized, advanced food service sanitation training course certification.
  • Working knowledge of the Food & Beverage industry, Senior Living experience preferred.

We Got You

We see and support the whole you. Because investing in you, and all our team members, is the first step in making a difference in the lives of others.

  • Comprehensive Medical/Dental/Vision
  • 401k + Match
  • Competitive PTO
  • Life, Disability & other supplemental benefits
  • Professional Development Funds
  • Wellness Coaching & Personal Support Benefits
  • Recognition & Reward Programs

Is This You?

Beyond checking off the boxes, we’re looking for someone who shares our deep sense of purpose and passion for advancing the lives of others.

  • Puts People First – You have an authentic connection to our vision of a world in which the quality of life is ageless, and a desire to advance our culture by always respecting and empowering our team members, residents, and families.
  • Customer Focused – You strive to build and strengthen customer loyalty by delivering exceptional hospitality, thoughtful solutions, and innovative customer attraction and retention strategies.
  • Results Oriented – You’re forward thinking, seeing the big picture as you lead with empathy and drive to exceed results. You firmly believe that the way in which we achieve results is just as important as what we accomplish together.
  • Drives Operational Excellence – You encourage a mindset of continuous improvement. You respect ideas, collaborate, and empower others to elevate how and what we deliver for our customers and each other.
  • Embraces Change – You’re a change driver! A positive communicator who engages all key stakeholders to help them anticipate and embrace what’s next, you’re always adjusting the target for continuous improvement.

EEOC

Five Star prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including... Continue reading

Five Star prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. In addition to federal requirements, Five Star complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has communities and/or facilities. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

In addition, Five Star expressly prohibits any form of workplace harassment based on race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. We will not tolerate harassment of employees in the workplace, or in other settings in which employees may find themselves in connection with their employment. Improper interference with the ability of Five Star’s employees to perform their job duties may result in discipline up to and including discharge. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination harassment or retaliation, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any federal, state, or local law is prohibited and will not be tolerated.

More than just a place to work
this is a place to

Thrive
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    I am encouraged

    to bring forward fresh thinking that enhances how we work, serve, and live.

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    I am empowered

    to further my own mental, physical, and emotional wellbeing — feeling energized for life and work.

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    I am motivated

    by a shared desire to make a difference daily — at work, at home, and in the community.

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    I am inspired

    by the opportunity to grow personally and professionally, each and every day.

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    I am supported

    to build nurturing relationships with my customers, co-workers, community, and loved ones.

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