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Clinical informatics Business Analyst

in Newton, MA

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Job Description Job Attributes+

  • Job ID

    1077346

  • Req ID

    109321BR

  • Job Category

    Clinical

  • Career Area

    Corporate & Regional

  • Job Type

    Full-Time

  • Job Location

    Five Star Senior Living
    400 Centre Street
    Newton, MA 02458

Location Information

AlerisLife corporate headquarters are located in Newton, Massachusetts. Just 20 minutes outside of downtown Boston, the building features easy access to public transportation and the Massachusetts Turnpike.

Key Responsibilities

We offer a fully flexible workplace- you can work from home, our home office,in one of our communities- or any combination!

Summary:
The Clinical Informatics Business Analyst partners with business and IT team members on initiatives and issues. The incumbent works in a cross-functional environment and participates in the design, implementation, and modification of custom or packaged applications and reporting tools. Using various project management frameworks, the Analyst participates in initiatives to streamline processes to improve quality and effectiveness. The Analyst leverages IT-related best practices to deliver business solutions. Gathers and translates business and/or technical needs into relevant documentation for assigned projects. Establishes consensus among stakeholders and/or project team members in relation to assigned deliverables. Provides leadership and a collaborative approach to integrating the stakeholder needs with the project activities and facilitates communication across the project and IT team involved in solution development-related activities. Performs job functions in an independent manner. Helps establish standard processes and documentation standards for all projects. Capable of handling multiple projects simultaneously. The incumbent must be resilient and flexible in response to a rapidly growing organization with changing business needs.
Responsibilities:
  • Provide input for a forward-thinking vision to collaboratively design cross-functional processes and solutions to business challenges.
  • Evaluate and present flexible, scalable, and supportable options to stakeholders and help them vet alternatives that support project and business objectives.
  • Participate in identifying ways by which IT can add value to business teams to improve processes.
  • Collaborate with IT and business partners in order to drive change.
  • Builds strong relationships with business stakeholders, subject matter experts, and other IT team members/partners
  • Demonstrate how new technologies, best practices, and trends can be incorporated into business and IT processes leveraging a strong understanding of end-to-end processes.
  • Participate in estimating and planning activities; communicate and execute essential duties of projects.
  • Maintain strong, ongoing relationships with business partners, project teams, and other stakeholders.
  • Create clear and concise documentation throughout all project phases and activities.
  • With direction, conduct the elicitation, analysis, and documentation of complex requirements and business needs, support the resolution of conflicting requirements, and trace requirements through to the solution.
  • Participate in the design of solutions.
  • Execute configuration, reporting, and other technical activities.
  • Partner with the business teams to perform system testing and write and execute testing plans.
  • Provide technical support, diagnosis of application errors, and troubleshooting with system issues
  • Assist with the configuration and setup of new users within the clinical systems.
  • Practice structured problem-solving to identify and clarify issues and develop, implement, and evaluate informatics solutions.
  • Implement applications, tools, and processes that assist clinicians with the management of data in patient care and the provision of health care.
  • Applies ethical, legal, and privacy regulations and policies for the collection, maintenance, use, and dissemination of data and information.
  • Uses workflow analyses to examine current practice, workflow, and the potential impact of an informatics solution on that workflow
  • Promotes data integrity and the access and exchange of health data for all consumers of health information
  • Participates in ongoing education to advance knowledge base and professional practice.
  • Perform other duties as assigned.
Requirements:
  • Able to work with functional groups, including virtual teams, and different levels of employees throughout the organization to effectively and professionally achieve results.
  • Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
  • Strong organizational skills: the ability to accomplish multiple tasks within the agreed-upon timeframes through effective prioritization of duties and functions in a fast-paced environment.
  • Able to translate technical material for a non-technical audience and simplify complex concepts for inclusion in documentation processes.
  • Able to build and maintain solid relationships with business partners.
  • Ability to manage competing priorities
  • Demonstrated flexibility in a fast-paced and changing environment. Ability to react quickly and concisely.
  • Understanding of key business initiatives and demonstrated ability to translate how they apply to projects and challenges.
  • Able to learn new business models, processes, tools and technology.
  • Demonstrates strong analytical and conceptual skills used to evaluate information gathered from multiple sources, while reconciling discrepancies

Traits for Success:
  • Must be a self-starter with the ability to respond quickly and effectively to changing priorities while working in a varied, fast-paced environment
  • Project Management skills, including planning, tracking, and delivery. Able to organize and lead effective meetings
  • Quality and detail-oriented
  • Process-oriented approach to analysis and design
  • Needs to be a team player and willing to be on call and work off-hours

Education & Experience:
  • Bachelor’s degree or 5 years of related experience preferred.
  • Minimum 3 years of professional experience in business analysis, application design, implementation, and support or as a super user preferred.
  • Understanding of relational databases and query tools preferred
  • Certification of competency in Business Analysis and informatics certification preferred.
  • Experience in clinical and/or healthcare information systems, electronic medical records, and senior living industry operations (preferred)

Shift/Hours

Daytime

Our Core Values

  • We Put People First
  • We Act With Integrity
  • We Mind the Business
  • We Listen, Then Act Decisively
  • We Work to be Our Best


Five Star Senior Living and Ageility are operating divisions of AlerisLife, a provider of an evolving portfolio of residential and lifestyle services to older adults who want to live life to the fullest. We are approximately 10,000 team members serving in 29 states as well as our corporate AlerisLife headquarters located outside of Boston. Together, we’re assembling a suite of best-in-class products and services to inspire joyful living in a growing range of settings.


About Five Star

The Five Star Senior Living division includes independent living, assisted living and Alzheimer's/memory care communities across the United States. When you join Five Star, you become part of a family where you’ll be supported in your efforts, offered guidance in your career and celebrated for your unique talents. We’re a team of dedicated professionals who make it possible for older adults to live their healthiest, happiest and most fulfilling lives. We hope you can join us and be part of an amazing team!


EEOC

Five Star prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. In addition to federal requirements, Five Star complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has communities and/or facilities. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

In addition, Five Star expressly prohibits any form of workplace harassment based on race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. We will not tolerate harassment of employees in the workplace, or in other settings in which employees may find themselves in connection with their employment. Improper interference with the ability of Five Star’s employees to perform their job duties may result in discipline up to and including discharge. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination harassment or retaliation, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any federal, state, or local law is prohibited and will not be tolerated.


Vaccine Requirements
Please note that AlerisLife and its subsidiaries require COVID-19 vaccination and/or proof of COVID-19 vaccination for all employees as a condition of employment, subject to medical, religious or other accommodations or exemptions required by law. We believe this requirement is vital to keeping everyone at AlerisLife and in our communities safe. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager.

JOB LOCATION

400 Centre Street
Newton, MA  02458

Perks & Benefits

  • Health
    Health
  • Dental
    Dental
  • Vision
    Vision
  • Life Insurance
    Life Insurance
  • Voluntary Insurance
    Voluntary Insurance
  • PTO
    PTO
  • Tuition
    Tuition
  • 401K Retirement Savings Plan
    401K Retirement Savings Plan
  • Medical and Dependent Care FSA
    Medical and Dependent Care FSA

Saved Jobs

    HEAR FROM OUR TEAM MEMBERS

    I have only been at Five Star for a short while, but I have not regretted that decision. The staff is friendly, and I fell in love with my residents from the moment I first walked in. Five Star recognizes each of their employees' unique abilities and helps promote growth. Thanks for having me at Five Star.

    It is a great feeling knowing I am surrounded at Five Star by professionals who have the same high ethical standards that I hold myself to. We work together to resolve concerns and to plan for the future of the company, my community and my professional development.

    I have been working for Five Star at the Remington Club for thirteen years. As a nurse, I appreciate their core values and commitment to excellence. Five Star sets itself apart by their standards. I am happy to be a part of such a wonderful organization.

    I have been in the aging services field for 16 years and feel very fortunate to be affiliated with one of the leaders in the Senior Housing industry. The amount support and resources available is unsurpassed. I appreciate the experience, knowledge, and caliber of my superiors and colleagues. I love what I do and am proud to represent 5 Star.

    I have had the pleasure of working for Five Star Senior Living Inc. for the past 13 years, and I have enjoyed the educational experiences and the opportunity for advancement. I started my career as an Executive Director and I have most recently been promoted to Divisional Vice President. I love the fact that we put people first and encourage our team members to grow. There is a unique spirit of advancement from within the company. I am so happy to be a part of this great organization!

    PAMELA SILVERIO, RN, BSN Director of Nursing for Remington Club
    PAMELA SILVERIO
    RN, BSN Director of Nursing for Remington Club
    DONNA M.BELL, Executive Director at Brandon Woods in Lawrence
    DONNA M.BELL
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    RAQUEL MATHEWS, Resident Service Director for Remington Club
    RAQUEL MATHEWS
    Resident Service Director for Remington Club
    KRISTEN KEARNAGHAN, Executive Director for Remington Club
    KRISTEN KEARNAGHAN
    Executive Director for Remington Club
    MELINDA SKIRVIN, Divisional Vice President, Eastern Division
    MELINDA SKIRVIN
    Divisional Vice President, Eastern Division
    Five Star Senior Living is an EEO Affirmative Action Employer. Learn more

    EEOC

    Five Star prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. In addition to federal requirements, Five Star complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has communities and/or facilities. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    In addition, Five Star expressly prohibits any form of workplace harassment based on race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. We will not tolerate harassment of employees in the workplace, or in other settings in which employees may find themselves in connection with their employment. Improper interference with the ability of Five Star’s employees to perform their job duties may result in discipline up to and including discharge. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination harassment or retaliation, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any federal, state, or local law is prohibited and will not be tolerated.

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