Ageility Corporate400 Centre StreetNewton, MA 02458
The Director of Operations, Clinical Services oversees Ageility clinical management team. They are responsible for developing and implementing programs and policies for the Ageility. This position will oversee and educate the field on regulatory changes specific to Rehabilitation.
Implementation, monitoring and tracking of clinical programs.
Establishes proven outcome measures to benchmark clinical efficacy in outpatient industry and across Divisions and Regions.
Implements and monitors EHR and clinical indicators in Rehab software platform.
Collaborates with Learning and development to roll out and monitor CEU 360 programs.
Establishes and oversee SOX regulations related to clinical services.
Collaborates with Divisional operators to understand and support their clinical programming and outcome needs.
Develops and updates all Rehab clinical policies and procedures.
Updates clinical area Share point.
Successful implementation and monitoring of on-boarding and orientation.
Establishes and monitors competencies for Ageility Team Members
Provides comprehensive outcomes, and program analysis for Quality of Care committee on a quarterly basis.
Collaborates with VP of Ageility on outcomes and programs to establish the Ageility clinical differentiators for outpatient programs
Works collaboratively with Director of Fitness to establish to enhance services throughout the continuum in senior living.
Works collaboratively with Home Health Administrator to enhance initiatives in the post-acute continuum of services.
Facilitates and supports enhancement of Mentor program to support the field in operations, startups and survey preparation.
Responsible for state and AAAA surveys with focus on survey preparedness, timely applications and plans of correction post survey.
Oversees clinical programs in startups including documentation training, implementation of programs and EHR.
Oversight of client incidents including monthly reviews and enhancement of data base to identify trends and educational opportunities.
Regulatory Compliance Responsibilities:
Gathers, analyzes, and identifies educational opportunities based on quarterly chart audit roll ups.
Development training and competencies for Rehab portion of ICD 10
Stays current with Medicare changes and updates and provides training to the staff accordingly
Oversees Medical Reviewer to identify Rehab trends and learning opportunities related to Medicare
Oversight of Clinical Specialists, Inpatient Specialist, medical record reviewer and Mentors.
Analyzes appeal trends and provides education accordingly
Works with Medical Reviewer on ALJ hearings
Rehab HIPPA oversight
Education and/or Experience:
Graduate of an accredited bachelor’s master’s or Doctorate level physical therapy, or occupational therapy College.
Certificates, Licenses, Registrations:
Licensed by the state in which the therapist resides or practices.
Active, Valid Driver’s License and able to travel between facilities.
Ageility provides both inpatient and outpatient services to over 150 communities. We offer Physical, Occupational and Speech Therapy Services. Our specialty programs includes our Step up to Stop falls Program, "Connections" our memory care therapy program, and our executive functioning program that focuses on cognitive strategies aimed at keeping our residents independent in areas such as medication management and house hold functions.
“I have only been at Five Star for a short while, but I have not regretted that decision. The staff is friendly, and I fell in love with my residents from the moment I first walked in. Five Star recognizes each of their employees' unique abilities and helps promote growth. Thanks for having me at Five Star.”
“It is a great feeling knowing I am surrounded at Five Star by professionals who have the same high ethical standards that I hold myself to. We work together to resolve concerns and to plan for the future of the company, my community and my professional development.”
“I have been working for Five Star at the Remington Club for thirteen years. As a nurse, I appreciate their core values and commitment to excellence. Five Star sets itself apart by their standards. I am happy to be a part of such a wonderful organization.”
“I have been in the aging services field for 16 years and feel very fortunate to be affiliated with one of the leaders in the Senior Housing industry. The amount support and resources available is unsurpassed. I appreciate the experience, knowledge, and caliber of my superiors and colleagues. I love what I do and am proud to represent 5 Star.”
“I have had the pleasure of working for Five Star Senior Living Inc. for the past 13 years, and I have enjoyed the educational experiences and the opportunity for advancement. I started my career as an Executive Director and I have most recently been promoted to Divisional Vice President. I love the fact that we put people first and encourage our team members to grow. There is a unique spirit of advancement from within the company. I am so happy to be a part of this great organization!”
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