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Memory Care Director

in Madison, WI

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Job Description Job Attributes+

  • Job ID

    1070599

  • Req ID

    108617BR

  • Job Category

    Clinical

  • Career Area

    Community Careers

  • Job Type

    Full-Time

  • Job Location

    Coventry Village
    7707 N. Brookline Drive
    Madison, WI 53719

Location Information

Coventry Village is a beautiful community in Madison, WI, with more than 170 units offering independent living, assisted living, and Alzheimer's care.

Key Responsibilities

The Bridge to Rediscovery Director (BTRD) is responsible for the leadership of all aspects of the Bridge to Rediscovery (BTR) neighborhood in their community. As the leader of the BTR neighborhood, the BTRD is responsible for ensuring a person-centered culture is implemented and practiced. The BTRD will plan, direct and evaluate the neighborhood and program as well as coordinate, train, supervise and coach the BTR Team Members. The BTR Director offers dementia expertise and dementia care resources in collaboration with community leaders in culinary, resident engagement and health and wellness to develop and execute a personalized service plan to support the overall well-being of the residents.

Essential Functions & Responsibilities:

  • Develops and maintains a program which is therapeutic and age appropriate for the residents within the Bridge to Rediscovery Neighborhood based on Montessori for Dementia principles.
  • Ensures that Bridge to Rediscovery standards are upheld.
  • Develops, implements and evaluates an innovative monthly engagement calendar.
  • Initiates, conducts, facilitates, and/or assigns daily programming tasks seven days per week.
  • Leads and implements one-on-one, small group and large group activities according to the engagement schedule.
  • Partners with resident families to obtain individual resident histories, preference assessments, and develop individualized service plans to support a successful transition into the neighborhood.
  • Acts as the main point of contact for families of residents residing in the neighborhood.
  • Provides family education through support groups, family council, and other methods of information such as newsletters, brochures, etc.
  • Leads, directs, and coaches team members in understanding the BTR philosophy of care and encourages learning by modeling the proper approaches and communication techniques.
  • Partners with Sales and the Director of Resident Care to assess potential memory care residents in accordance with current rules, regulations, and community policies and procedures.
  • Coordinates assessments, ongoing evaluations, and family care conferences for BTR residents in partnership with the Director of Resident Care.
  • Supports resident participation in dining and collaborates with the Culinary team to ensure resident nutrition needs are met, the quality of the culinary experience remains positive and the BTR Dining standards are implemented and executed.
  • In collaboration with the Director of Resident Care, the BTRD partners with community healthcare professionals, including physicians, discharge planners, nurses, and state agencies on the care needs of residents.
  • Partners with the Director of Resident Care/designee to hire, train, supervise, and schedule caregiving team members according to Five Star’s policies, procedures and standards.
  • Assists with new team member orientation and ensures team members have been properly trained in dementia and BTR standards.
  • Conducts ongoing dementia in-services for all team members.
  • Maintains department budget and fiscal responsibility.
  • Maintains a safe and secure environment for all team members, residents, and guests following established safety standards, policies and procedures.
  • Understands and complies with all Federal, State, and local regulations, and all company policies and procedures concerning the department.

Qualifications:

  • Bachelor’s Degree in Therapeutic Recreation, Gerontology, Social Work or similar field preferred; or equivalent related experience and/or training;
  • Prior related work experience functioning in a similar memory care management role, within a similar industry/work environment is preferred
  • Prior management or supervisory experience is preferred, including hiring staff, coaching and performance management.
  • Must be able to successfully teach and mentor others on the techniques, standards and requirements for the care of residents with Alzheimer's and Related Disorders.
  • Must complete training in Alzheimer's, Dementia and Related Disorders as required by state/federal regulations and successfully complete the Bridge to Rediscovery Train the Trainer Program after employment occurs and actively apply the principles.
  • Must have solid computer skills and be familiar with several Microsoft Office Suite software programs (e.g. Word, Excel, Outlook, Email, etc.), and other office equipment (e.g. scanners, copiers, and fax machines).
  • Must possess the ability to make independent decisions when circumstances warrant such action, and to remain calm during stressful or emergency situations.
  • Ability to lead and coordinate care across disciplines (engagement, culinary, etc.
  • Ability to work flexible hours including evenings, weekends and on call responsibilities as needed.

Shift/Hours

Daytime

Our Core Values

  • We Put People First
  • We Act With Integrity
  • We Mind the Business
  • We Listen, Then Act Decisively
  • We Work to be Our Best


Five Star Senior Living and Ageility are operating divisions of AlerisLife, a provider of an evolving portfolio of residential and lifestyle services to older adults who want to live life to the fullest. We are approximately 10,000 team members serving in 29 states as well as our corporate AlerisLife headquarters located outside of Boston. Together, we’re assembling a suite of best-in-class products and services to inspire joyful living in a growing range of settings.


About Five Star

The Five Star Senior Living division includes independent living, assisted living and Alzheimer's/memory care communities across the United States. When you join Five Star, you become part of a family where you’ll be supported in your efforts, offered guidance in your career and celebrated for your unique talents. We’re a team of dedicated professionals who make it possible for older adults to live their healthiest, happiest and most fulfilling lives. We hope you can join us and be part of an amazing team!


EEOC

Five Star prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. In addition to federal requirements, Five Star complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has communities and/or facilities. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

In addition, Five Star expressly prohibits any form of workplace harassment based on race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. We will not tolerate harassment of employees in the workplace, or in other settings in which employees may find themselves in connection with their employment. Improper interference with the ability of Five Star’s employees to perform their job duties may result in discipline up to and including discharge. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination harassment or retaliation, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any federal, state, or local law is prohibited and will not be tolerated.


Vaccine Requirements
Please note that AlerisLife and its subsidiaries require COVID-19 vaccination and/or proof of COVID-19 vaccination for all employees as a condition of employment, subject to medical, religious or other accommodations or exemptions required by law. We believe this requirement is vital to keeping everyone at AlerisLife and in our communities safe. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager.

JOB LOCATION

7707 N. Brookline Drive
Madison, WI  53719

Perks & Benefits

  • Health
    Health
  • Dental
    Dental
  • Vision
    Vision
  • Life Insurance
    Life Insurance
  • Voluntary Insurance
    Voluntary Insurance
  • PTO
    PTO
  • Tuition
    Tuition
  • 401K Retirement Savings Plan
    401K Retirement Savings Plan
  • Medical and Dependent Care FSA
    Medical and Dependent Care FSA

Saved Jobs

    HEAR FROM OUR TEAM MEMBERS

    I have only been at Five Star for a short while, but I have not regretted that decision. The staff is friendly, and I fell in love with my residents from the moment I first walked in. Five Star recognizes each of their employees' unique abilities and helps promote growth. Thanks for having me at Five Star.

    It is a great feeling knowing I am surrounded at Five Star by professionals who have the same high ethical standards that I hold myself to. We work together to resolve concerns and to plan for the future of the company, my community and my professional development.

    I have been working for Five Star at the Remington Club for thirteen years. As a nurse, I appreciate their core values and commitment to excellence. Five Star sets itself apart by their standards. I am happy to be a part of such a wonderful organization.

    I have been in the aging services field for 16 years and feel very fortunate to be affiliated with one of the leaders in the Senior Housing industry. The amount support and resources available is unsurpassed. I appreciate the experience, knowledge, and caliber of my superiors and colleagues. I love what I do and am proud to represent 5 Star.

    I have had the pleasure of working for Five Star Senior Living Inc. for the past 13 years, and I have enjoyed the educational experiences and the opportunity for advancement. I started my career as an Executive Director and I have most recently been promoted to Divisional Vice President. I love the fact that we put people first and encourage our team members to grow. There is a unique spirit of advancement from within the company. I am so happy to be a part of this great organization!

    PAMELA SILVERIO, RN, BSN Director of Nursing for Remington Club
    PAMELA SILVERIO
    RN, BSN Director of Nursing for Remington Club
    DONNA M.BELL, Executive Director at Brandon Woods in Lawrence
    DONNA M.BELL
    Executive Director at Brandon Woods in Lawrence
    RAQUEL MATHEWS, Resident Service Director for Remington Club
    RAQUEL MATHEWS
    Resident Service Director for Remington Club
    KRISTEN KEARNAGHAN, Executive Director for Remington Club
    KRISTEN KEARNAGHAN
    Executive Director for Remington Club
    MELINDA SKIRVIN, Divisional Vice President, Eastern Division
    MELINDA SKIRVIN
    Divisional Vice President, Eastern Division
    Five Star Senior Living is an EEO Affirmative Action Employer. Learn more

    EEOC

    Five Star prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. In addition to federal requirements, Five Star complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has communities and/or facilities. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    In addition, Five Star expressly prohibits any form of workplace harassment based on race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. We will not tolerate harassment of employees in the workplace, or in other settings in which employees may find themselves in connection with their employment. Improper interference with the ability of Five Star’s employees to perform their job duties may result in discipline up to and including discharge. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination harassment or retaliation, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any federal, state, or local law is prohibited and will not be tolerated.

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