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National Director, Home Health Services

in Newton, MA

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Job Description Job Attributes+

  • Job ID

    1005969

  • Req ID

    102333BR

  • Job Category

    Operations

  • Career Area

    Ageility

  • Job Type

    Full-Time

  • Job Location

    Ageility Corporate
    400 Centre Street
    Newton, MA 02458

Location Information

Our Corporate office is located in Newton, Massachusetts. Founded in 2000, Five Star has two major operating divisions: Five Star Senior Living and Five Star Rehabilitation Services.

Key Responsibilities

SUMMARY:
The National Director, Home Health Services has overall responsibility and oversight of Ageility’s growing home health business segment. This is an exciting opportunity that requires a dynamic individual with an entrepreneurial spirit, who has the ability to develop and build the foundation and infrastructure necessary to create a positive client experience while ensuring operational and financial excellence. The position requires a strong strategic thinker to oversee the implementation and maintenance of operational and administrative practices, goals, and policies which assure overall regulatory compliance.
The NATIONAL DIRECTOR of HHS will be responsible for coordinating and completing assigned projects to effectively support the immediate and long range objectives of this growing business segment and Five Star overall.
The opportunity to grow this business is endless. Come explore and join our team!

RESPONSIBILITIES:
Ensures a positive experience for clients while focusing on compliance with all operational, financial, legal, and regulatory standards in assigned regions.

Promotes an entrepreneurial environment while ensuring adherence to established models within all regions/areas on an on-going basis.

Identify and realize business development opportunities.

Inspires team members to create memorable experiences for clients.

Provides leadership and accountability by coaching, developing and retaining a high performing team.

Ensure profitability while maintaining appropriate levels of client care through the coordination of financial, clinical, operational, legal and business development services for assigned regions/areas.

Oversight of home health operations across the national footprint, providing leadership and mentoring to site managers for the purpose of maintaining profitability while providing superior quality client care.

Reviews overall operations, clinical processes, business development opportunities, and possible adverse trends/concerns while promoting service excellence.

Communicates all risk management, corporate compliance, and regulatory issues affecting the segment.

Reviews periodic reports, claims alerts and productivity analyses to proactively plan for operational adjustments based on trends.

Looks for negative trends and develops actions needed to address variances.

Supervises and provides timely evaluation to direct reports.

Oversees the current budget, and develops the budget forecast for each location for the upcoming period year.

Reviews annual employee satisfaction results for locations with the appropriate site manager. Assists with the development of action plans to address employee engagement and satisfaction.

Ensures that compliance with legal and regulatory standards is fully met.

Collaborates with the functional areas team (Sales and Marketing, Human Resources, Finance, etc.) to drive operational excellence and growth.

REQUIREMENTS:

Bachelor's Degree required, Master’s Degree preferred

Significant Medicare home health experience required

A minimum of 5 years of experience in direct financial and employee management of multi-site home health locations

Must have a proven track record of scaling and growing a business

Strong business acumen

Strong character with high integrity and a commitment to compliance.

Possesses a strong entrepreneurial spirit

Strong leadership and mentoring skills

Excellent communications skills, both verbal and written

P&L responsibility, as well as, proven financial management ability and budget process experience

Proven census growth achievement

Ability to foster a collaborative and cooperative work environment, with strong conflict resolution and mediation skills

Must have the ability to communicate clearly and effectively and be organized in all aspects of job duties.

Demonstrates effective time management skills.

Must have the capacity for travel, including overnight travel.

Knowledge of Federal and State regulations as they apply to products & services utilized.

Must function independently, have flexibility, personal integrity and the ability to work effectively with senior management.

Shift/Hours

Daytime

About Ageility

Ageility provides both inpatient and outpatient services to over 150 communities. We offer Physical, Occupational and Speech Therapy Services. Our specialty programs includes our Step up to Stop falls Program, "Connections" our memory care therapy program, and our executive functioning program that focuses on cognitive strategies aimed at keeping our residents independent in areas such as medication management and house hold functions.

EEOC

Ageility, and its parent, subsidiary and affiliated entities, prohibits discrimination against any employee or applicant for employment with regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetic information, disability or veteran status. In addition to federal requirements, Ageility, and its parent, subsidiary and affiliated entities, complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has communities and/or facilities. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

JOB LOCATION

400 Centre Street
Newton, MA  02458

Perks & Benefits

  • Health
    Health
  • Dental
    Dental
  • Vision
    Vision
  • Life Insurance
    Life Insurance
  • Voluntary Insurance
    Voluntary Insurance
  • PTO
    PTO
  • Tuition
    Tuition
  • 401K Retirement Savings Plan
    401K Retirement Savings Plan
  • Medical and Dependent Care FSA
    Medical and Dependent Care FSA

Saved Jobs

    HEAR FROM OUR TEAM MEMBERS

    I have only been at Five Star for a short while, but I have not regretted that decision. The staff is friendly, and I fell in love with my residents from the moment I first walked in. Five Star recognizes each of their employees' unique abilities and helps promote growth. Thanks for having me at Five Star.

    It is a great feeling knowing I am surrounded at Five Star by professionals who have the same high ethical standards that I hold myself to. We work together to resolve concerns and to plan for the future of the company, my community and my professional development.

    I have been working for Five Star at the Remington Club for thirteen years. As a nurse, I appreciate their core values and commitment to excellence. Five Star sets itself apart by their standards. I am happy to be a part of such a wonderful organization.

    I have been in the aging services field for 16 years and feel very fortunate to be affiliated with one of the leaders in the Senior Housing industry. The amount support and resources available is unsurpassed. I appreciate the experience, knowledge, and caliber of my superiors and colleagues. I love what I do and am proud to represent 5 Star.

    I have had the pleasure of working for Five Star Senior Living Inc. for the past 13 years, and I have enjoyed the educational experiences and the opportunity for advancement. I started my career as an Executive Director and I have most recently been promoted to Divisional Vice President. I love the fact that we put people first and encourage our team members to grow. There is a unique spirit of advancement from within the company. I am so happy to be a part of this great organization!

    PAMELA SILVERIO, RN, BSN Director of Nursing for Remington Club
    PAMELA SILVERIO
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    KRISTEN KEARNAGHAN, Executive Director for Remington Club
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    MELINDA SKIRVIN, Divisional Vice President, Eastern Division
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    Five Star Senior Living is an EEO Affirmative Action Employer. Learn more

    EEOC

    Five Star prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. In addition to federal requirements, Five Star complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has communities and/or facilities. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    In addition, Five Star expressly prohibits any form of workplace harassment based on race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. We will not tolerate harassment of employees in the workplace, or in other settings in which employees may find themselves in connection with their employment. Improper interference with the ability of Five Star’s employees to perform their job duties may result in discipline up to and including discharge. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination harassment or retaliation, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any federal, state, or local law is prohibited and will not be tolerated.

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