8100 Connecticut Avenue
Chevy Chase, MD 20815
Our team members enjoy a culture that is uniquely supportive of their professional and personal lives, while working together to build the world we wish to see.
A world in which quality of life is ageless.
To enrich and inspire the journey of life, one experience at a time.
People first, Trust matters, Passion for life, Moving forward.
At Five Star Senior Living, our people are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life. In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities for personal and professional growth, within a supportive culture centered around advancing their lives, as well.
About the Team
We’re a team of mission-driven individuals with a hunger for purposeful innovation and making a difference in the lives of others. We keep our values of People First, Trust Matters, Moving Forward and Passion for Life at the center of what we do and who it serves- our people. We welcome diversity of backgrounds, ideas and life experiences. At AlerisLife and our Operating Divisions, you’ll find a dedication to one another that’s profound, where everyone plays a role in the success of others. What’s more, we have a respect for the commitments we all have outside of work – and the trust and flexibility to attend to them.
Under the direction of national sales leadership, the Sales Specialist works to drive customer acquisition and retention efforts within Five Star Senior Living, our flagship brand. The Sales Specialist will fill the open sales position in their assigned community or communities and are responsible for performing the sales director function. The Sales Specialist will coach and develop sales team members to meet sales standards, achieve move-ins and increase occupancy. They will help coach the managers and front line team members to embrace the actions that result in an Everybody Sells sales culture in their assigned community. The Sales Specialist partners with the Executive Director, Director of Business Development, Director of Operations and Sales Leadership to achieve sales goals for their community assignment. This position requires up to 100% travel.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. You will be required to travel up to 100% of the time to areas within the Western Division, but not limited to, and provide oversight of all sales functions. Oversee sales and marketing functions for an assigned community or communities, including ongoing customer engagement and satisfaction.
Drive sales effectiveness for assigned community.
Partner with Executive Director, Regional Sales & Operations and Sales Leadership to create and execute a community specific sales and marketing plan.
Appropriately leverage ancillary services and partnerships as part of the sales and external business development function.
Requirements: The requirements listed below are representative of the knowledge, skill and/or ability required.
Bachelor’s degree (preferably in Marketing, Business, Communications or related field) or 5 to 10 years of related experience and/or training; or equivalent combination of education and experience goal achievement in a senior living sales setting. Multi-site experience is preferred. Experience requiring significant responsibility and accountability for goal setting and occupancy. Proven ability to develop a strategic sales and marketing plan and to conduct a strategic market and demographic analysis within the retirement community’s trading area. Demonstrated ability to set and achieve goals (occupancy and financial targets) Possess strong communications, planning and organizational skills. Demonstrates strong listening skills. Excellent presentation skills with ability to develop and deliver effective presentations to a variety of audiences. Flexible schedule, ability to work nights and weekend. Must have own method of transportation to visit referral sources (position may require extensive travel – car, air and overnight). Enthusiastic, with a strong desire to succeed. Goal oriented with an emphasis on process as well as outcome. Neat and professional appearance Business Acumen Communication Proficiency Ethical Conduct Leadership Performance Management Personal Effectiveness/Credibility Problem Solving/Analysis
We see and support the whole you. Because investing in you, and all our team members, is the first step in making a difference in the lives of others.
Beyond checking off the boxes, we’re looking for someone who shares our deep sense of purpose and passion for advancing the lives of others.
Five Star prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including... Continue reading
Five Star prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. In addition to federal requirements, Five Star complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has communities and/or facilities. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
In addition, Five Star expressly prohibits any form of workplace harassment based on race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. We will not tolerate harassment of employees in the workplace, or in other settings in which employees may find themselves in connection with their employment. Improper interference with the ability of Five Star’s employees to perform their job duties may result in discipline up to and including discharge. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination harassment or retaliation, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any federal, state, or local law is prohibited and will not be tolerated.