Scheduler

Work With Purpose

At Five Star Senior Living, our people are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life. In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities for personal and professional growth, within a supportive culture centered around advancing their lives, as well.

The Opportunity

The Scheduler works under supervision of the Executive Director as the primary point of contact for day-to-day scheduling for the Operations team. The Scheduler strives to ensure all shifts are covered, paid time off requests are entered, and shift changes are maintained to ensure the community meets daily organizational requirements and goals. This position must maintain a high-level of confidentiality and professionalism, be highly efficient at planning, and managing daily administrative tasks with prompt and thorough follow through with attention to detail. The Scheduler demonstrates exceptional, team centered customer service, and uses excellent time management and organizational skills to perform scheduling requirements for the organization.

What You’ll Do

• Utilize scheduling platform to fill empty shifts and maintain daily schedules, approve shift overtime, part- time, and special events, assign permanent vacancies, maintain current job profiles, and shift requirements.
• Review schedules with community leaders daily to ensure that accurate and timely data is incorporated in the schedule
• Responsible for implementing schedules which comply with regulatory staffing requirement
• Manage schedule access and visibility in OnShift to ensure that team members can always retrieve their schedules at least 4 weeks in advance.
• Ensure reduction of outside agency use through diligent scheduling.
• Utilize payroll system to assist with biweekly payroll requirements for payment processing.
• Collaborate with departmental leaders on schedule planning and shift fulfillment.
• Approve and assign PTO requests or PTO payment in accordance with company policy.
• Promptly and courteously communicate with manager regarding department scheduling needs and/or issues
• Promptly and courteously communicate with staff regarding any scheduling needs such as shift openings or opportunities.
• Prepare weekly staffing charts for department distribution.
• Compose reports or presentations as requested.
• Exercise discretion and judgement when dealing with sensitive personal matters.
• Perform other duties as assigned.

What You’ll Bring

• Strong technical skills with computers and software,
• Excellent communication skills both verbal and written.
• Knowledge of staffing requirements based on state regulations
• Ability to work with minimal supervision and strong problem-solving skills.
• High degree of integrity, professionalism, and confidentiality.
• Strong organizational and daily work priority skills with the ability to be flexible with shifting priorities.
• Multi-tasking skills with the ability to work on concurrent requests and meet deadlines.
• Strong data entry skills with attention to detail.

Education and Experience

• Valid, unrestricted CNA certification or State/Local equivalent required
• Must be a Certified Medication Aide

We Got You

We see and support the whole you. Because investing in you, and all our team members, is the first step in making a difference in the lives of others.

• Comprehensive Medical/Dental/Vision
• 401k + Match
• Competitive PTO
• Life, Disability & other supplemental benefits
• Professional Development Funds
• Wellness Coaching & Personal Support Benefits
• Recognition & Reward Programs

Is This You?

Beyond checking off the boxes, we’re looking for someone who shares our deep sense of purpose and passion for advancing the lives of others.

• Puts People First – You have an authentic connection to our vision of a world in which the quality of life is ageless, and a desire to advance our culture by always respecting and empowering our team members, residents, and families.
• Customer Focused – You strive to build and strengthen customer loyalty by delivering exceptional hospitality, thoughtful solutions, and innovative customer attraction and retention strategies.
• Results Oriented – You’re forward thinking, seeing the big picture as you lead with empathy and drive to exceed results. You firmly believe that the way in which we achieve results is just as important as what we accomplish together.
• Drives Operational Excellence – You encourage a mindset of continuous improvement. You respect ideas, collaborate, and empower others to elevate how and what we deliver for our customers and each other.
• Embraces Change – You’re a change driver! A positive communicator who engages all key stakeholders to help them anticipate and embrace what’s next, you’re always adjusting the target for continuous improvement.

EEOC

Five Star prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including... Continue reading

Five Star prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. In addition to federal requirements, Five Star complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has communities and/or facilities. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

In addition, Five Star expressly prohibits any form of workplace harassment based on race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. We will not tolerate harassment of employees in the workplace, or in other settings in which employees may find themselves in connection with their employment. Improper interference with the ability of Five Star’s employees to perform their job duties may result in discipline up to and including discharge. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination harassment or retaliation, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any federal, state, or local law is prohibited and will not be tolerated.