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Senior Business Intelligence Analyst

in Newton, MA

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Job Description Job Attributes+

  • Job ID

    1039076

  • Req ID

    105626BR

  • Job Category

    Information Technology

  • Career Area

    Corporate & Regional

  • Job Type

    Full-Time

  • Job Location

    Five Star Senior Living
    400 Centre Street
    Newton, MA 02458

Location Information

AlerisLife corporate headquarters are located in Newton, Massachusetts. Just 20 minutes outside of downtown Boston, the building features easy access to public transportation and the Massachusetts Turnpike.

Key Responsibilities

THIS ROLE IS A FULLY REMOTE OPPORTUNITY!

Summary:

United by our value to never stop advancing, AlerisLife is at the unique convergence of innovation, hospitality, and healthcare. We are a nation-wide leader in senior services, operating over 300 full service senior living communities and clinics for physical therapy and personal training. We take pride in using technology and data to deliver high-quality care, innovative services, and transformative experiences.

The Enterprise Data Strategy team is seeking a Senior Analyst, Business Intelligence to join our all-star team dedicated to providing the highest quality data driven insights and reporting across all parts of the organization.

This is a hands-on job for someone who has the desire and ability to work with a variety of stakeholders and ensure that the data used to drive business decisions is accurate, timely, and accessible. The job requires technical chops, exceptional communication skills, business acumen, and excellent problem-solving capability.

Responsibilities:

  • Study and understand critical business areas and related data needs, including deep knowledge of customers, labor operations, clinical outcomes, supplier management, sales pipeline management, and corporate development.
  • Lead elicitation, analysis, and documentation of complex requirements and business needs. Identify and resolve conflicting requirements and trace requirements through to solution.
  • Enable stakeholders to access data and monitor key business metrics with Domo by building and maintaining business intelligence dashboards and stories.
  • Write detailed specifications and use SQL based tools to build and transform data for BI automation, visualizations, and data science models.
  • Partner with business teams to own data quality and data adoption. Make sure nothing gets lost in translation by clarifying and evangelizing our dashboards to communicate impact at both the strategic and tactical levels.
  • Execute plans for data validation, QA, and automated anomaly detection. Ensure that data utilized by stakeholders is accurate and fresh.
  • Proactively estimate, plan, manage communication, and execute essential BI production activities.
  • Provide analytics training and support to end users and internal citizen analysts (e.g. operations, sales, fp&a) to support their stakeholders and foster data-driven decisions.
  • Inform enterprise data architecture design by articulating business use cases. Serve as a point of contact during data warehouse development and participate in testing and QA efforts.
  • Maintain written documentation and ensure it is continually comprehensive and relevant for users.
  • Light the way forward. Your expertise will influence decision-making at the highest levels of the company.

Requirements:

  • 5-7 years of experience in an analyst role. Ideal backgrounds include an analyst role at a large digitally focused company, a data-based consulting role, or other data COE positions.
  • Education: Bachelor's Degree in an analytical field (math, economics, engineering, statistics, etc), Master’s Degree a plus.
  • Hospitality or healthcare industry experience is a plus.
  • Deep experience with Domo (or similar BI tools – Tableau, PowerBI, Qlik, etc.), including ETL, data management and user adoption features.
  • Expert SQL skills and strong understanding of relational databases. Experience with unstructured and semi-structured data, natural language processing, data science, and statistical analysis a plus.
  • Familiarity with JIRA / Azure DevOps / Similar project management tool
  • Experience with other tools of the data trade e.g., ETL automation, Python, R, and/or SSRS.
  • Experience implementing visualization best practices and performing data mining.
  • Excellent problem-solving and analytical skills. The ability to combine creative use of insight and data with attention to detail, while balancing these details with the larger business objectives.
  • Ability to work effectively in a highly demanding environment with multiple competing priorities both independently and as part of a team. You will be confident partnering with other departments.
  • Excellent communication and listening skills. Ability to understand and communicate business needs and solutions to technical and nontechnical team members.
  • Comfortable with and adaptable to change. Confident and adept with learning new tools, technologies, and methodologies.
  • Proactive not reactive, with ability to work independently in a fast-paced environment.
  • Ability to multi-task and prioritize work.
  • Strong verbal and written communication skills.
  • Strong sense of responsibility, leveraging others, owning the problem.
  • Pride in your work, knowing you are helping people build a great company.
  • And you love, and we mean love, data.

This job description represents an overview of some of the responsibilities that are essential to the functions and qualifications of the position. This job description is not intended to be, nor is it, an exhaustive list of all of the responsibilities required.

Shift/Hours

Daytime

Our Core Values

  • We Put People First
  • We Act With Integrity
  • We Mind the Business
  • We Listen, Then Act Decisively
  • We Work to be Our Best


Five Star Senior Living and Ageility are operating divisions of AlerisLife, a provider of an evolving portfolio of residential and lifestyle services to older adults who want to live life to the fullest. We are approximately 10,000 team members serving in 29 states as well as our corporate AlerisLife headquarters located outside of Boston. Together, we’re assembling a suite of best-in-class products and services to inspire joyful living in a growing range of settings.


About Five Star

The Five Star Senior Living division includes independent living, assisted living and Alzheimer's/memory care communities across the United States. When you join Five Star, you become part of a family where you’ll be supported in your efforts, offered guidance in your career and celebrated for your unique talents. We’re a team of dedicated professionals who make it possible for older adults to live their healthiest, happiest and most fulfilling lives. We hope you can join us and be part of an amazing team!


EEOC

Five Star prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. In addition to federal requirements, Five Star complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has communities and/or facilities. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

In addition, Five Star expressly prohibits any form of workplace harassment based on race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. We will not tolerate harassment of employees in the workplace, or in other settings in which employees may find themselves in connection with their employment. Improper interference with the ability of Five Star’s employees to perform their job duties may result in discipline up to and including discharge. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination harassment or retaliation, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any federal, state, or local law is prohibited and will not be tolerated.


Vaccine Requirements
Please note that AlerisLife and its subsidiaries require COVID-19 vaccination and/or proof of COVID-19 vaccination for all employees as a condition of employment, subject to medical, religious or other accommodations or exemptions required by law. We believe this requirement is vital to keeping everyone at AlerisLife and in our communities safe. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager.

JOB LOCATION

400 Centre Street
Newton, MA  02458

Perks & Benefits

  • Health
    Health
  • Dental
    Dental
  • Vision
    Vision
  • Life Insurance
    Life Insurance
  • Voluntary Insurance
    Voluntary Insurance
  • PTO
    PTO
  • Tuition
    Tuition
  • 401K Retirement Savings Plan
    401K Retirement Savings Plan
  • Medical and Dependent Care FSA
    Medical and Dependent Care FSA

Saved Jobs

    HEAR FROM OUR TEAM MEMBERS

    I have only been at Five Star for a short while, but I have not regretted that decision. The staff is friendly, and I fell in love with my residents from the moment I first walked in. Five Star recognizes each of their employees' unique abilities and helps promote growth. Thanks for having me at Five Star.

    It is a great feeling knowing I am surrounded at Five Star by professionals who have the same high ethical standards that I hold myself to. We work together to resolve concerns and to plan for the future of the company, my community and my professional development.

    I have been working for Five Star at the Remington Club for thirteen years. As a nurse, I appreciate their core values and commitment to excellence. Five Star sets itself apart by their standards. I am happy to be a part of such a wonderful organization.

    I have been in the aging services field for 16 years and feel very fortunate to be affiliated with one of the leaders in the Senior Housing industry. The amount support and resources available is unsurpassed. I appreciate the experience, knowledge, and caliber of my superiors and colleagues. I love what I do and am proud to represent 5 Star.

    I have had the pleasure of working for Five Star Senior Living Inc. for the past 13 years, and I have enjoyed the educational experiences and the opportunity for advancement. I started my career as an Executive Director and I have most recently been promoted to Divisional Vice President. I love the fact that we put people first and encourage our team members to grow. There is a unique spirit of advancement from within the company. I am so happy to be a part of this great organization!

    PAMELA SILVERIO, RN, BSN Director of Nursing for Remington Club
    PAMELA SILVERIO
    RN, BSN Director of Nursing for Remington Club
    DONNA M.BELL, Executive Director at Brandon Woods in Lawrence
    DONNA M.BELL
    Executive Director at Brandon Woods in Lawrence
    RAQUEL MATHEWS, Resident Service Director for Remington Club
    RAQUEL MATHEWS
    Resident Service Director for Remington Club
    KRISTEN KEARNAGHAN, Executive Director for Remington Club
    KRISTEN KEARNAGHAN
    Executive Director for Remington Club
    MELINDA SKIRVIN, Divisional Vice President, Eastern Division
    MELINDA SKIRVIN
    Divisional Vice President, Eastern Division
    Five Star Senior Living is an EEO Affirmative Action Employer. Learn more

    EEOC

    Five Star prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. In addition to federal requirements, Five Star complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has communities and/or facilities. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    In addition, Five Star expressly prohibits any form of workplace harassment based on race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. We will not tolerate harassment of employees in the workplace, or in other settings in which employees may find themselves in connection with their employment. Improper interference with the ability of Five Star’s employees to perform their job duties may result in discipline up to and including discharge. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination harassment or retaliation, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any federal, state, or local law is prohibited and will not be tolerated.

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