our people.
our culture.
Our
This is how we live and work.
People
First
At the heart of it all, we are people helping people.
Putting people first is what is most important to me. It’s like an unwritten rule that makes us stand apart from the rest and sets us up for success. Our team members, residents, and families always come first. Their happiness and comfort is what makes them stay.
– Noelle L. (Executive Director)
As an Executive Director of a senior living community, one of the most important things to me is being able to leave work at the end of a day, and trust that standards are in place, everyone will do the right thing when no one is watching and that the residents receive the quality care deserved. Since day 1, I have had full confidence in this amazing team of Directors and truly value their dedication and commitment to not only the residents and families, but to each other.
– Christina P. (Executive Director)
I get paid to have fun! I organize events that bring our residents and team members joy. It is my job to create experiences that bring happiness to our residents and give our team members the opportunity to connect and share similar experiences. We put our heart and soul into this community.
– Dain H. (Activities)
I joined Five Star as a Medication Aide in an assisted living community. In recognition of my skills, I was then promoted to Business Office Manager. At every step my leaders have supported my growth. I even got my Bachelor's and Master's Degrees! Through their support and the Future You Fund I took a path that lead me to my dream role on the Learning & Development team! With support ang guidance, sky's the limit!
– Ada (Learning & Development)
We’re 
on supporting
the growth and success of our communities and team members
A Dedication to Putting People First
Five Star teams pride themselves in being prepared for the unexpected, and this was no exception when Hurricane Ian battered down on Florida communities. Regional Director, Mark Cox and his team worked tirelessly to keep residents safe, comfortable, and entertained. “Resident safety was our priority. It’s why we do what we do. Never at any point did we not feel prepared…some residents never even knew there was a storm!” This close collaboration and unwavering dedication is a perfect example of Five Star’s ‘people first’ culture in action.
From Dishwasher to Executive Director
Dave has come a long way since starting with Five Star as a dishwasher 31 years ago. He’s since worked his way up from cook, supervisor, executive chef, and Food and Beverage Director to his current role as Executive Director. "I love what I do. I love the community and there's no one better to work for." Dave emphasizes to new team members that they will be making a difference in the lives of residents every day – a feeling unique to a role at Five Star.
A Career Path of Passion and Potential
When Debra Dunaway left her career in teaching, she looked for a part time job and found a position within a Five Star community as a receptionist. One year later, Debra applied for a Life Enrichment Director opening and has been thriving ever since. “I began at Five Star with a part time job, but it’s wonderful after a career in teaching that I could start a new career. It’s Five Star that allowed me to do that.” After 13 years, Debra’s passion for her career continues to grow. “I love being able to help others and make a difference in the lives of seniors.”
Many Ways to Make a Difference
Jay has been working in senior living communities for 19 years – starting as a cook and working his way up to Food Services Director. “I stay with Five Star because I love working with the residents and I love cooking. I’m able to do a job where I make a difference in their lives.” Another way Jay makes a difference in the lives of the residents is through training. “I also love training young team members and teaching them how to do the job and feel good about it.” Jay will do any job at the community and knows his team is willing to jump in and help as well.
Cultivating a Culture of Growth
Eboni has been with Five Star for 20 years. Joining a community as a charge nurse in a skilled nursing unit, she then moved into the Assisted Living Director role which she filled for 13 years, and she is now an Executive Director. “I’ve stayed with Five Star for the last 20 years because of all the opportunities I’ve had to develop and grow.” Eboni loves to give her team members the opportunity to grow as well. “Whenever possible, I make sure we cross train our team members so they have the chance to take advantage of opportunities for growth”.
Same Community, New Opportunity
Tammy started as Business Office Manager and soon stepped into the role of Executive Director. Despite the growth opportunity, she had to make some personal changes. “I decided I needed to leave the community because I was looking to move out of state. In speaking with a colleague, I was encouraged to explore other open positions at the company.” As it turns out, an open Payroll Coordinator position would allow her to stay. “I love Five Star and was so grateful I could stay and continue to grow and help the communities in a different way!”
We're 
everyday
