Banquet Supervisor

The Opportunity

Five Star Senior Living is actively seeking a Banquet Supervisor. As the Banquet Supervisor you will set, maintain, clean, and refresh all meeting and special event spaces within the Community. The supervisor will also oversee the set-up, closing and operations team. A Banquet Supervisor is interactive, approachable, and someone who brings a higher level of hospitality to the team.

What You’ll Do

Planning And Coordinating

• Approach all encounter guests and colleagues in a friendly, service-oriented manner
• Remains alert of complaints and or unsatisfied community members and respond appropriately to ensure satisfaction.
• Coordinate with other departments to arrange for the delivery of requested services.
• Clearly project the visions of the department and measures progress
• Review scheduling and labor needs to meet the guests needs as well as maximize efficiency
• Work with the Executive Chef to ensure appropriate inventories are stocked including food and beverage and non-food and beverage items used for Food and Beverage events.
• Work with the Event/Sales Manager(s) to ensure quality and accuracy of set-ups within all catering rooms.
• Become familiar with the computer systems and technology currently in use in the various food and beverage areas, and administration as it relates to food and beverage, from both a hardware and software perspective.

Execute

• Attend weekly food and beverage meeting to continuously evaluate strategies and ideas for enhancement to benefit the guest experience.
• Maintain constant contact with kitchen staff to ensure complete effective communication between food production and food service
• Ensure all functions are set and staff is prepared and organized before required time on BEO
• Inspect table place settings, including table linen, china, glass, silverware and condiments for correct placement and ensure that each element is clean, undamaged and attractive.
• Ensure proper setting of buffet tables and other food service tables.
• Supervise clearing and post function cleanup and garbage removal.
• Maintain clean and orderly back areas, pre-function areas and storage areas
• Assist with staff training programs.
• Conduct regular staff meetings to build rapport and ensures colleagues are well informed.

What You’ll Bring

Experience & Education

• Associate degree or equivalent from two-year College or technical school; one year to two years related experience and/or training; or equivalent combination of education and experience.
• Recognized, advanced food service sanitation training course certification.
• Working knowledge of the Food & Beverage industry, Senior Living experience preferred.