A place where
you can advance

Others & Yourself

Role:

Traveling Director of Resident Care

Location:

The Laurels & The Haven in Highland Creek
6101 Clarke Creek Parkway
Charlotte, NC  28269

Job Attributes:

Expand+
  • Job ID

    1307051

  • Req ID

    142052BR

  • Job Category

    Clinical

  • Career Area

    Community Careers

  • Job Type

    Full-Time

  • Work Shift

    Daytime

  • Job Location

    6101 Clarke Creek Parkway
    Charlotte, NC  28269

Work With Purpose

At Five Star Senior Living, our people are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life. In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities for personal and professional growth, within a supportive culture centered around advancing their lives, as well.

FUNCTION: RN is Required for this position

The Clinical Specialist provides clinical leadership and direction at assigned communities that have a clinical need or vacant/new Director of Health and Wellness positions.

The Clinical Specialist will report directly to the Director of Clinical Services

QUALIFICATIONS: The requirements listed below are representative of the knowledge, skill and or/or ability required.

Education and/or Experience:

  • Graduate of an accredited nursing institution- RN Required
  • 2+ years of relevant healthcare/senior living leadership experience.
  • Current, unencumbered RN license in assigned state(s)
  • Demonstrate clinical competency in the areas of; assessment, care planning/service planning, medication management, disease/healthcare management.
  • High-level proficiency in computer skills – MS Word, Excel, PowerPoint, EHR software.
  • Expert knowledge of state regulations.

Certificates, Licenses, Registrations: Must maintain a valid, unrestricted RN license in primary state(s) of responsibility. Valid Driver’s License required for travel.

Minimum Qualifications:

  • Must have the ability to communicate clearly and effectively with all levels of the organization.
  • Strong leadership, communication, organizational, analytical, and budgeting skills.
  • Expert clinical and critical thinking skills and ability to provide educational programs to varied levels of facility, regional and corporate staff.
  • Strong Interpersonal skills including active listening, ability to gain support through effective relationships and treating others with dignity and respect at all times.
  • Demonstrates effective time management skills.
  • Ability to travel extensively and accept a flexible working schedule.
  • Freedom from illegal use of drugs and the use of alcohol in the workplace.

Persons who have been convicted by a court of law or regulatory body of abusing, neglecting or mistreating individuals in a health care related setting are ineligible for employment in this position.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Core Competencies

Leadership – models, advocates, communicates and leads in creating systems and programs that further attain Five Star values and goals:

Promotes the values and goals of Five Star. Partner with the Director of Clinical Services and Director of Operations to establish/manage Divisional Health and Wellness goals/outcomes. Demonstrates the ability to work collaboratively with all levels of the Five Star organization. Serves as an expert/clinical resource, involving other departments to achieve quality resident outcomes. Models excellence and commitment to quality resident care and services. Demonstrates effective organizational, delegation and time management skills.

Human Resource Developer – in partnership with Director of Clinical, implements strategies to effectively recruit, retain, coach, educate and ensure meaningful work to maximize job satisfaction of our staff:

Provide support/coaching to Directors of Health and Wellness and other clinical leadership team members. Collaborate with the Director of Operations and Director of Clinical Services in the DHW interview and hiring process. Collaborate with the Director of Clinical Services to provide DHW orientation. Conduct and facilitate group orientation programs/training. Facilitate/coordinate ongoing clinical and leadership related educational programs with DRC’s and other clinical leadership team members. May provide hands on assistance to communities in the region during a survey in the absence of the DHW or ED and/or as directed by the Director of Clinical May provide additional hands on assistance and oversight to communities in the region struggling with survey compliance or plan of correction implementation as directed by the Director of Clinical. May function as part of the mock survey team to assist with survey readiness.

Communication – demonstrates effective communication skills (written, verbal and listening)

Effectively communicate and collaborate with all levels of the Five Star organization. Demonstrate effective team building skills. Establish effective/regular communication system with regional team.

Resource/Financial Management – budget and manage department resources

Collaborate with DOP and Director of Clinical Services to assess clinical staffing needs and/or efficiencies related to resident acuity and annual budget planning. Support and monitor Community compliance with Clinical IT system initiatives (i.e. electronic health records, “point of care” documentation systems. Collaborate with Purchasing Department related to formulary management and clinical evaluation of resident care supplies/equipment.

General Duties:

Continuing Education: Attends company mandated in-service trainings and programs. Incorporates new methods, principles and trends learned from continuing education programs into existing practices. Keeps current and integrates new information, communicates and models organization values and fosters high performance. Maintain an open, professional and collaborative relationship with all community staff. Collaborate with other Operations team members to provide effective support and continuity of services at each community. All other duties as assigned.

PHYSICAL JOB REQUIREMENTS AND WORK ENVIRONMENT

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job requires extensive travel: Must be able to operate an automobile and must have the capacity and flexibility for frequent overnight travel. Requires ability to work remotely, from community, hotel or office area. Must be able to sit, stand, bend, lift and move throughout the workday to travel, attend meetings and carry out duties. Must be capable of lifting up to twenty-five pounds. Subject to quiet to moderate noise levels in various different settings due to phones, computers, mechanical alarms or occasional construction. Subject to frequent interruptions. Must be able to deal well with multiple issues and tasks at one time. Works beyond normal business hours whenever necessary.

Exposure Risk: May be subject to potential exposure to infectious waste, disease, conditions, etc., including, but not limited to, TB, HIV and Hepatitis B, while travelling to facilities.

We Got You

We see and support the whole you. Because investing in you, and all our team members, is the first step in making a difference in the lives of others.

  • Comprehensive Medical/Dental/Vision
  • 401k + Match
  • Competitive PTO
  • Life, Disability & other supplemental benefits
  • Professional Development Funds
  • Wellness Coaching & Personal Support Benefits
  • Recognition & Reward Programs

Is This You?

Beyond checking off the boxes, we’re looking for someone who shares our deep sense of purpose and passion for advancing the lives of others.

  • Puts People First – You have an authentic connection to our vision of a world in which the quality of life is ageless, and a desire to advance our culture by always respecting and empowering our team members, residents, and families.
  • Customer Focused – You strive to build and strengthen customer loyalty by delivering exceptional hospitality, thoughtful solutions, and innovative customer attraction and retention strategies.
  • Results Oriented – You’re forward thinking, seeing the big picture as you lead with empathy and drive to exceed results. You firmly believe that the way in which we achieve results is just as important as what we accomplish together.
  • Drives Operational Excellence – You encourage a mindset of continuous improvement. You respect ideas, collaborate, and empower others to elevate how and what we deliver for our customers and each other.
  • Embraces Change – You’re a change driver! A positive communicator who engages all key stakeholders to help them anticipate and embrace what’s next, you’re always adjusting the target for continuous improvement.

EEOC

Five Star prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including... Continue reading

Five Star prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. In addition to federal requirements, Five Star complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has communities and/or facilities. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

In addition, Five Star expressly prohibits any form of workplace harassment based on race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. We will not tolerate harassment of employees in the workplace, or in other settings in which employees may find themselves in connection with their employment. Improper interference with the ability of Five Star’s employees to perform their job duties may result in discipline up to and including discharge. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination harassment or retaliation, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any federal, state, or local law is prohibited and will not be tolerated.

More than just a place to work
this is a place to

Thrive
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    I am empowered

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    I am motivated

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    I am inspired

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    I am supported

    to build nurturing relationships with my customers, co-workers, community, and loved ones.

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